Heads up - I’m installing an exhibition and taking a short break, so there will be delays on shipping and pre-orders throughout June.

Shipping policy

Local Pick Up

Pick up from the studio is available Monday to Friday 9am to 7pm. An email will be sent when your order is ready for pick up. All orders are placed on the deck with the order name on them. This is contactless pick up. If you need urgent pick up please email alex@mysterycreekceramics.co.nz or call Alex on 021 990 630. 

 

Shipping within New Zealand 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19 shipments and processing times are extended by 2-3 days due to the volume of parcels being delivered within New Zealand right now. 

Please be patient but if you have concerns or questions email Alex at alex@mysterycreekceramics.co.nz

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

International Shipping 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Due to COVID-19 shipments and processing times are extended by 2-3 days.

Please be patient but if you have concerns or questions email Alex at alex@mysterycreekceramics.co.nz

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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